FeebBack Pro Insights
Understand What Your Customers Really Think
Collect feedback, analyze sentiment, and uncover trends that help you improve products and customer experience.
+
Companies Improving Customer Insights
+
Feedback Reports Generated
%
Satisfaction Rate
Who It’s For - Who Is Feedback Insight Pro Built For?
Our platform helps teams collect and analyze customer feedback to make smarter decisions and improve customer experience.
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SaaS Companies
Understand customer feedback to improve product features and user satisfaction.
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Startups
Quickly gather insights from early users and make data-driven decisions.
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Customer Success Teams
Track customer sentiment and identify issues before they become bigger problems.
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Product Managers
Use real feedback data to guide product improvements and roadmap decisions.
Everything You Need to Excel
Our comprehensive platform provides all the tools you need to collect, analyze, and act on customer feedback effectively
Multi-Channel Feedback Collection
Gather feedback from email, web, mobile apps, and social media in one centralized platform. Never miss a customer voice again.
Advanced Analytics & Insights
Transform raw feedback into actionable insights with AI-powered sentiment analysis, trend detection, and comprehensive reporting dashboards.
Seamless Team Collaboration
Assign feedback to team members, track resolution progress, and ensure every customer concern is addressed promptly and effectively.
AI-Powered Automation
Automatically categorize feedback, detect urgent issues, and route requests to the right teams with intelligent automation workflows.
Enterprise-Grade Security
Your data is protected with bank-level encryption, SOC 2 compliance, and GDPR-ready privacy controls for complete peace of mind.
Powerful Integrations
Connect with your favorite tools including Slack, Jira, Salesforce, HubSpot, and 100+ other platforms for seamless workflows.
Simple, Transparent Pricing
Choose the perfect plan for your team. All plans include a 14-day free trial.
Starter
Perfect for small teams getting started
$29
/ month
- Up to 1,000 feedback entries/month
- Basic analytics dashboard
- Email support
- 2 team members
- Web & mobile collection
- Basic integrations
- 30-day data retention
- Community access
Professional
For growing teams that need more power
$99
/ month
- Up to 10,000 feedback entries/month
- Advanced analytics & AI insights
- Priority email & chat support
- 10 team members
- Multi-channel collection
- Advanced integrations
- 1-year data retention
- Custom workflows
Enterprise
For large organizations with custom needs
$299
/ month
- Unlimited feedback entries
- Full analytics suite & custom reports
- 24/7 dedicated support
- Unlimited team members
- All collection channels
- All integrations + API access
- Unlimited data retention
- White-label options
Why Work With Us?
Why Businesses Trust Our Feedback Expertise
Our team is always ready to provide expert guidance & real solutions.
Data-Driven Insights – We transform raw customer feedback into clear insights that help businesses make smarter decisions.
Powerful Analytics Tools – Our platform uses advanced analytics to identify trends, patterns, and customer sentiment.
Simple and Intuitive Platform – Designed to be easy to use, allowing teams to collect and analyze feedback without technical complexity.
Secure and Reliable – We prioritize data security and reliability so businesses can trust their feedback data is protected.
Focused on Customer Success – Our goal is to help businesses continuously improve their products and services using real customer insights.
Trusted by Industry Leaders
See what our customers have to say about their experience
Your Trusted Partner in Feedback Solutions
Building Trust Through Accurate Reviews & Feedback Solutions
At Feedback Insight Pro, we’re building a platform that helps businesses turn customer feedback into actionable insights. When you join our team, you become part of a fast-growing, remote-first company where your work truly makes an impact.
Benefits & Perks
At Feedback Insight Pro, we value our team and want everyone to thrive—both at work and outside of it.
Don't see the right role?
We’re always looking for talented people. Send us your resume and we’ll keep you in mind for future opportunities.
Statified Clients
+
Companies Improving Customer Insights
+
Feedback Reports Generated
%
Client Satisfaction Rate
+
Responses Analyzed
Join Our Growing Team - We're building the future of customer feedback management. Come help us shape it.
General FAQ
How does the 14-day free trial work?
You can start using our platform immediately without entering any credit card details. The trial gives you full access to all features of your selected plan. After 14 days, you can choose to subscribe or your account will be automatically paused.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express, and Discover), PayPal, and bank transfers for annual subscriptions. Enterprise customers may also pay by invoice with NET 30 terms.
Do you offer discounts on annual subscriptions?
Yes. Annual subscriptions receive a 20% discount compared to monthly billing. For example, the Professional plan costs $99/month or $950/year, saving you $238. For custom enterprise pricing, please contact our sales team.
What happens if my account is cancelled?
You can export your data anytime in standard formats such as CSV or JSON. After cancellation, we retain your data for 90 days in case you wish to reactivate your account. After that period, all data is permanently deleted from our servers.
Can I change my plan later?
Yes. You can upgrade or downgrade your plan at any time. Upgrades take effect immediately with instant access to additional features. Downgrades take effect at the start of your next billing cycle, and you’ll retain access to premium features until then.
Is my data secure?
Yes. Security is one of our top priorities. We use bank-level 256-bit SSL encryption for all data transmissions, store data in SOC 2 certified data centers, and comply fully with GDPR standards. Regular security audits and penetration testing are also performed.
What kind of support do you provide?
All plans include email support with response times under 24 hours. Professional plans also include priority chat support. Enterprise customers receive dedicated account managers, 24/7 phone support, and personalized onboarding assistance.
Do you offer training for new users?
Yes. All customers receive access to our knowledge base, video tutorials, and webinars. Professional and Enterprise plans also include personalized onboarding sessions and ongoing training for your team.
Is there a limit on team members?
Careers FAQ
What is your hiring process?
Our hiring process includes four stages: an initial phone screening (30 minutes), a technical or skills assessment, interviews with 2–3 team members, and a final culture-fit conversation with leadership. The entire process typically takes 2–3 weeks from application to offer.
How long does it take to hear back after applying?
We review all applications within five business days. If your profile matches our requirements, our recruiting team will contact you to schedule an initial conversation. All applicants will receive an update even if we decide not to move forward.
What does onboarding look like for new hires?
New employees complete a structured two-week onboarding program that includes product training, introductions to key team members, and development environment setup. Each new hire is paired with an onboarding buddy and has regular check-ins with their manager during the first 90 days.
Can I apply to multiple positions?
Yes. If you are interested in more than one role, you are welcome to apply to multiple positions. Our recruiting team will review your applications and may recommend the role that best matches your experience and skills.
What does your remote work policy look like?
We are a remote-first company with team members in more than 15 countries. Employees can work from anywhere with a reliable internet connection. We provide a home-office stipend and require overlap with core collaboration hours (10 AM – 2 PM PT). We also organize quarterly team offsites.
What is your approach to diversity and inclusion?
Diversity and inclusion are core values at our company. We maintain employee resource groups, provide unconscious bias training for hiring managers, and ensure transparent salary bands to promote pay equity. Our team represents more than 20 nationalities, and 45% of leadership roles are held by women and underrepresented groups.
Do you offer internships or entry-level positions?
Yes. We offer paid 12-week internships in engineering, design, and marketing during the summer and winter. We also hire for entry-level roles and actively mentor junior team members. Many of our senior employees started as interns or in junior positions.